Introduction
Welcome to Purple Leet! These Terms and Conditions outline the rules and regulations for using our website and purchasing products from our online store. By accessing this website and/or placing an order, you agree to comply with these terms. If you disagree with any part of the terms, please do not continue to use the Purple Leet website.
1. General Information
- Business Name: Purple Leet
- Operating Location: Dubai, UAE
- Contact Information: info@purpleleet.com
2. Intellectual Property
All content on this website, including text, graphics, logos, images, and product descriptions, is the exclusive property of Purple Leet and is protected by intellectual property laws. You may not copy, reproduce, or distribute any material from this website without written permission from Purple Leet.
3. Product Information
We strive to provide accurate descriptions and images of our products. However, colors and images may vary slightly depending on your screen settings. All items are handmade, and there may be slight variations in appearance.
4. Pricing and Payments
- All prices listed on the website are in AED (United Arab Emirates Dirham) and are inclusive of VAT (where applicable).
- Payment can be made via credit card, debit card, or other payment methods provided at checkout.
- Prices and availability of products are subject to change without notice.
5. Shipping and Delivery
- Delivery Locations: We currently offer shipping within Dubai and selected international locations.
- Shipping Fees: Shipping is free for all orders within Dubai. For international shipping, fees will be calculated at checkout.
- Delivery Times: We aim to deliver orders within 2-5 business days in Dubai. International delivery times may vary depending on the destination.
- Customs and Duties: For international orders, the customer is responsible for any additional customs duties or taxes imposed by their country.
6. Returns and Refunds
We want you to love your purchase, but if you’re not completely satisfied, we’re here to help.
- Eligibility: To be eligible for a return, the item must be unused, in its original packaging, and returned within 14 days of receiving your order.
- Return Process: Please contact us at returns@purpleleet.com to initiate the return process. We will provide you with the necessary details to send your item back.
- Refunds: Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original payment method within 7 business days.
- Non-Returnable Items: Custom-made or personalized products cannot be returned unless they arrive damaged or defective.
7. Custom and Personalized Orders
At Purple Leet, we offer custom-made and personalized jewelry. Please note:
- Custom orders require additional processing time.
- Once confirmed, custom orders cannot be canceled, returned, or refunded unless faulty.
8. Warranty
Our products come with a 1-year warranty against manufacturing defects. This does not cover wear and tear or damage caused by improper care. If you believe your item is defective, please contact us at warranty@purpleleet.com with your order number and details of the defect.
9. Limitation of Liability
Purple Leet will not be liable for any direct, indirect, incidental, special, or consequential damages that result from the use or inability to use our website, products, or services. This includes damages for loss of profits, data, or other intangible losses.
10. Privacy Policy
Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.
11. Changes to the Terms and Conditions
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting to the website. It is your responsibility to review these terms periodically.
12. Governing Law
These Terms and Conditions are governed by the laws of the United Arab Emirates, and any disputes will be subject to the exclusive jurisdiction of the courts of Dubai.
13. Contact Us
If you have any questions about these Terms and Conditions, please get in touch with us at info@purpleleet.com.